Privacy Policy

Last updated: 7/21/2026

1. Information We Collect

In compliance with the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023, we collect:

  • Personal identifiers (name, email, phone number, PAN, GST number)
  • Business information for our SaaS products (Retailians POS, 911 Wrap ERP, DSAT Guru)
  • Usage data and analytics for service improvement
  • Payment information processed through RBI-compliant payment gateways

2. Legal Basis for Processing

We process personal data under legitimate business interests, contractual necessity, and with explicit consent as per Indian data protection laws.

3. Data Storage and Security

Data is stored within India or with adequate safeguards as per RBI guidelines. We implement ISO 27001 compliant security measures including encryption, access controls, and regular security audits.

4. Data Retention

Personal data is retained as per Indian tax laws (minimum 7 years for financial records) and business requirements, with secure deletion thereafter.

5. Your Rights

Under Indian data protection laws, you have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion (subject to legal obligations)
  • Data portability
  • Withdraw consent

6. Third-Party Sharing

We may share data with RBI-approved payment processors, GST network for compliance, and authorized service providers under strict data processing agreements.

7. Cookies and Tracking

We use cookies for functionality and analytics. You can manage cookie preferences through your browser settings.

8. Grievance Redressal

For privacy concerns, contact our Grievance Officer:

Email: info@madvision.tech
Phone: +91 96011 76051
Head Office: R.K. Empire, Rajkot, Gujarat, India
Ahmedabad Branch: Titanium City Center Business Park, Ahmedabad, Gujarat 380015

9. Jurisdiction

This Privacy Policy is governed by Indian laws. Any disputes shall be subject to the exclusive jurisdiction of courts in Rajkot, Gujarat, India.

10. Contact Information

Vision Tech
Email: info@madvision.tech
Phone: +91 96011 76051
Head Office: R.K. Empire, Rajkot, Gujarat, India
Ahmedabad Branch: Titanium City Center Business Park, Ahmedabad, Gujarat 380015